Claire HargraveQUICK TIP! "So what will that look like?"This is the best question (and variants of it) that I have asked throughout my career. I was taught the use of it as part of a Solution...
Claire HargraveQUICK TIP "Thank you!"An oldie but a goodie. When you go into your place of work tomorrow, or you are talking to your family at home, replace any request where...